Privacy Policy – SmartBiz Digital
1. Introduction
At SmartBiz Digital, we are committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, and protect personal data when you use our WhatsApp Business API platform.
2. Data Collection
User Data:
We collect information including your name, contact details, and payment information during registration and use of our platform.
Usage Data:
We may collect technical data such as IP addresses, device types, and browsing behavior to improve platform performance and ensure security.
End-User Data:
Users are responsible for obtaining proper consent from their end-users before collecting or processing any personal information via WhatsApp communication.
3. Data Usage
Service Provision:
We use collected data to provide, maintain, and improve our WhatsApp Business API services.
Communication:
We may use your contact details to send updates, service-related notifications, or customer support communications.
Compliance:
We process data in accordance with applicable laws and Meta (WhatsApp) policies.
4. Data Sharing
We do not sell, rent, or trade user data.
However, we may share information with trusted third-party service providers who assist in operating our services, under strict confidentiality agreements.
We may also disclose data if required by law or to protect our legal rights.
5. Data Security
We implement strong security measures to protect your data from unauthorized access, misuse, or disclosure.
Users are also responsible for maintaining the confidentiality of their account credentials.
6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
7. User Rights
Users have the right to access, update, or delete their personal data as per applicable laws.
For any requests or assistance, please contact our support team.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Users will be informed of significant changes, and continued use of our services indicates acceptance of the updated policy.
9. Contact Information
For any questions or concerns regarding this Privacy Policy, please contact us:
📧 Email: support@smartbizdgitl.in
📍 Address: Mumbai, Maharashtra – 400055